Blackboard Support

• Faculty
  • Getting Started
  • Assignments & Tests
  • Grades
  • Collaboration
  • Elluminate
  • Downloads
  • SafeAssign
• Student
  • Getting Started
  • Assignments
  • Discussion Boards
  • Blogs, Wikis & Journals
  • Testing
  • Lockdown Browser
  • Elluminate
  • SafeAssign
• Blackboard Requests
• Contact Us

Faculty Support - Downloads

• Studymate Download

  • This is where you find Studymate.

    Click here to download (JMU e-ID Required)

• Respondus Enterprise Faculty Application

  • This is where you find the Respondus Enterprise program for faculty which allows you to produce exams and upload them to JMU Blackboard.

    Click here to download (JMU e-ID Required)

Blackboard Support is a service of the Center for Instructional Technology to support faculty and students using Blackboard at James Madison University.

You can contact Blackboard Support at 540-568-5312 or by email at bbsupport@jmu.edu.

• Support Hours
• Monday through Thursday: 8AM-9PM
• Friday: 8AM-5PM
• Saturday: Closed
• Sunday: 3PM-9PM