Blackboard Support

• Faculty
  • Getting Started
  • Assignments & Tests
  • Grades
  • Collaboration
  • Elluminate
  • Downloads
  • SafeAssign
• Student
  • Getting Started
  • Assignments
  • Discussion Boards
  • Blogs, Wikis & Journals
  • Testing
  • Lockdown Browser
  • Elluminate
  • SafeAssign
• Blackboard Requests
• Contact Us

Student Support

Welcome to the Student Support page.  Blackboard Support has included topics on the right side of this page to assist students with the utilization of several Blackboard features.  

Blackboard Support is a service of the Center for Instructional Technology to support faculty and students using Blackboard at James Madison University.

You can contact Blackboard Support at 540-568-5312 or by email at bbsupport@jmu.edu.

• Support Hours
• Monday through Thursday: 8AM-9PM
• Friday: 8AM-5PM
• Saturday: Closed
• Sunday: 3PM-9PM